Rongmei Fintech Financial Solution | India's Trusted Insurance Complaint Resolution Platform
Mon – Sat: 9:00 AM – 7:00 PM WhatsApp Channel
Claim Rejection Claim Delay Short-settlement Mis-selling
Insurance kahin se bhi lijiye, settlement hum se hi karwaiye.

India's most trusted platform for resolving insurance complaints

Rongmei Fintech Financial Solution helps you fight claim rejection, claim delay, short-settlement and mis-selling of insurance policies — backed by a team that knows insurance inside out.

20,000+
Resolved Insurance Claims
₹270 Cr+
Worth Claim Amount
15,000+
Happy Customers across India
14,000+
Strong Partner Network

Let us solve your insurance complaints!

Thank you! Our team will call you back shortly.

Have an insurance complaint pending? Talk to an expert today.

Register a Complaint ☎ Call Now
How it works

Three steps to your resolution

A simple, guided process from the day you share your complaint to the day it's resolved.

01 / Share

Tell us your complaint

Fill the form or call us with your policy and claim details. No paperwork required to get started.

02 / Review

Expert case review

Our insurance and legal specialists study your case and chart the fastest path to resolution.

03 / Resolve

We pursue it for you

We follow up with the insurer, ombudsman or courts on your behalf until your case is resolved.

Why choose us

Built for people fighting insurers, alone no more

Expert-led cases

Insurance and legal specialists build every case file.

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No resolution, no fee

Our success fee applies only once your case is resolved.

Faster follow-ups

We chase insurers and ombudsmen so you don't have to.

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Transparent pricing

Success fee and GST shown upfront, with a live calculator.

What we help with

Every kind of insurance complaint

Claim Rejection

Insurer denied a valid claim

Claim Delay

Claim stuck for months

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Claim Short-settlement

Paid less than you're owed

Mis-selling of Policy

Sold something you didn't want

Transparent pricing

Calculate Success Fees

We charge a success fee of 20% plus GST upon the successful resolution of the case. In cases where legal representation is required, a success fee of 22% plus GST will be applicable.

Fee structure

How our fee works

You pay nothing until your case is resolved. Our success fee is calculated only on the amount actually recovered for you.

Standard cases20% + GST
Cases needing legal representation22% + GST
GST rate18%

Check the fees for your case

Testimonials

What our customers say

★★★★★

"My health insurance claim was rejected twice before I reached Rongmei Fintech. Their team got it resolved within a few weeks."

R
Rina D.Health Insurance Claim
★★★★★

"Clear communication at every step, and the success fee was exactly what was quoted upfront. No hidden charges."

S
Suman K.Motor Insurance Claim
★★★★★

"I was mis-sold a policy years ago. The Rongmei Fintech team fought my case and got a fair settlement."

A
Amit R.Mis-selling Case

Ready to resolve your insurance complaint?

Get Started
Home / About

About Rongmei Fintech

India's trusted platform for resolving insurance complaints.

Our story

A single window for every insurance complaint

Rongmei Fintech Financial Solution was built to give everyday policyholders the same negotiating power large insurers have. From claim rejections to mis-selling, our team of insurance specialists works your case end to end.

Based in Nadia, West Bengal, we serve customers across India through phone, email and WhatsApp — resolving cases without requiring anyone to visit an office.

20,000+
Resolved Claims
₹270 Cr+
Worth Claim Amount
15,000+
Happy Customers
14,000+
Partner Network
What we stand for

Our values

🎯

Transparency

Every fee is disclosed upfront — no fine print, no surprises.

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Accountability

We only succeed when your case is resolved in your favour.

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Expertise

Specialists who deal only in insurance claims and complaints.

Home / Services

Our Services

End-to-end support for every kind of insurance complaint, from filing to final resolution.

Insurance complaint types we handle

Every kind of insurance dispute

Claim Rejection

Your insurer denied a valid claim outright.

Claim Delay

Your claim is stuck without a decision for months.

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Claim Short-settlement

You were paid far less than what you were owed.

Mis-selling of Insurance Policy

You were sold a policy that didn't match what was promised.

How we resolve it

From complaint to closure

01 / Case Review

We study your policy & claim

Our specialists review your documents and identify the strongest grounds for your case.

02 / Escalation

We take it to the insurer

We formally escalate your complaint with the insurer and, where needed, the insurance ombudsman.

03 / Resolution

We see it through

We keep pushing until your claim is paid fairly — you only pay our success fee once it's resolved.

Register Your Complaint
Home / Career

Careers at Rongmei Fintech

Join a team that fights for policyholders every day.

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Grow with us

Hands-on experience across insurance, taxation and wealth advisory from day one.

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Real impact

Work directly on cases that change outcomes for real customers.

Open positions

Current openings

Insurance Claims Associate

Haringhata, Nadia · Full-time
Apply

Legal & Ombudsman Liaison

Haringhata, Nadia · Full-time
Apply

Customer Relationship Executive

Remote / Nadia · Full-time
Apply

Don't see a role that fits? Send your resume to sales@rongmeifinancialservice.com and we'll reach out when something opens up.

Home / Blog

Blog

Guidance on insurance claims and policyholder rights.

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Claim Rejection

What to do when your health claim is rejected

The first steps to take within 30 days of a claim rejection letter.

Claim Delay

How long can an insurer legally delay your claim?

Know the timelines insurers must follow — and what to do if they miss them.

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Short-settlement

Paid less than your claim amount? Here's why

Common reasons insurers under-settle claims, and how to challenge it.

Mis-selling

Spotting mis-selling before you sign

Questions to ask your agent before buying any policy.

Ombudsman

When to approach the Insurance Ombudsman

What the ombudsman can and can't help you with.

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Documentation

Documents you need before filing a complaint

A simple checklist to speed up your case review.

Home / Register Complaint

Register Your Insurance Complaint

Tell us what happened — our team will review your case and call you back, usually within 24 hours.

20,000+
Resolved Claims
₹270 Cr+
Worth Claim Amount
15,000+
Happy Customers
14,000+
Partner Network

Why register with us

Expert case review

Insurance specialists study your policy and claim before we act.

📄

No resolution, no fee

Our success fee applies only once your case is resolved.

🔒

Transparent pricing

Fees and GST shown upfront — check the calculator.

📞

Prefer to talk?

Call us directly at +91-8011358502.

Step 1Your details
Step 2Policy & complaint details
By submitting, you agree to be contacted by our team regarding your complaint.
Thank you! Your complaint has been registered. Our team will call you back shortly.
Home / Contact

Contact Us

We're here to help, Monday to Saturday.

📍

Office

Ward No. 5, Ganguria Simhat, Haringhata, Nadia, West Bengal — 741249, India

Working hours

Mon – Sat: 9:00 AM – 7:00 PM
Sunday: By appointment only

Send us your complaint

Thank you! Our team will get back to you shortly.

Calculate Success Fees

20% + GST standard, 22% + GST where legal representation is required.

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